KANONHKWA’TSHERI:IO INTRODUCES NEW AUTOMATED PHONE SYSTEM

The Kanonhkwa’tsheri:io Health Facility (KHF) has enacted a new automated phone system. Community members can continue calling 613-575-2341 to reach the facility and its services. The phone number has not changed, but callers may now hear an automated menu if reception staff are assisting other callers or away from the desk. 

When using the system, please listen to the full menu of options before making your selection. Please note: MCA Department of Health (DOH) and Department of Community and Social Services (DCSS) programs follow the main menu prompts. The following menu will be provided by the automated system: 

Main Menu Prompts

Please select from the following menu:  

1. Press 1 for Kanonhkwa'tsheri:io Main Reception 
2. Press 2 for the Department of Health  
3. Press 3 for the Department of Community & Social Services 
4. Press 4 for Proxim Pharmacy
5. Press 5 for Dr. Dubuc Optometry  

DOH Menu

1. Press 1 for the Akwesasne Medical Clinic 
2. Press 2 for Mental Health & Wellness Services
3. Press 3 for Integrated Services (formerly Diabetes Services)
4. Press 4 for Community Health Services 
5. Press 5 for Akwesasne Non-Insured Health Benefits 
6. Press 6 for Department of Health Administration  

DCSS Menu 

1. Press 1 for Akwesasne Child & Family Services
2. Press 2 for the Community Support Program 
3. Press 3 for the Special Needs Program 
4. Press 4 for Jordan’s Principle