MCA REMINDS COMMUNITY OF RESPECTFUL CONDUCT TOWARD STAFF

The Mohawk Council of Akwesasne (MCA) reminds the community that all MCA employees have the right to work in a safe, respectful, and harassment-free environment. 

The MCA Respect in the Workplace Policy was established to help ensure that employees are treated with dignity and respect while carrying out their duties. The policy applies to all interactions with MCA employees, whether in person, over the phone, online, via email, or during service delivery within the community. 

MCA believes that just as community members deserve to be treated with respect by staff members, MCA employees also deserve respect while providing programs and services to the community. 

While MCA recognizes that community members may experience frustrations from time to time, employees should not be subjected to abusive language, harassment, intimidation, or threatening behaviour while performing their work. Community members who feel dissatisfied with services received from MCA are encouraged to submit a service complaint through the appropriate process, which is in place to help ensure that MCA employees uphold professional standards of service delivery and conduct. 

MCA remains committed to maintaining a safe workplace for all employees. Community members are reminded that inappropriate conduct toward staff may result in action being taken to protect employee health and safety, including possible service restrictions or involvement of appropriate authorities when necessary. 

We appreciate the community’s cooperation in ensuring respectful interactions with staff across all departments and services. 

Nia:wen for your cooperation.